Everything I have read indicates that they will not be using RAX.

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It is pitch black. You are likely to be eaten by a grue.

This is exciting ... I'm glad it's all starting to fall into place with Rhapsody and the Clix2.

I can't wait for the 8-gigger to come out

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Pam



Currently Own: Clix 4GB Black 1st Gen (w/cradle & remote), Creative Zen Vision:M 30GB Pink, Creative Zen Vision:W 60GB (modded), Creative Zen V Plus 8GB, Creative Zen MicroPhoto 16GB CF Mod, Creative Zen Stone (1GB black), Rio Karma, Creative EP-630, JVC Marshmallows (White)

I used the Updater that came with the Clix 2 and it was very easy to install the to update from 1.07 to 1.10. I followed the instructions which did not require you to reformat the Clix 2. The 1.10 firmware is on my Clix 2 as confirmed by the System Information and the Clix is working just fine. Any changes that the upgrade to 1.10 made are completely transparent.

That's too bad. At least I guess it is. I was hoping to compare the sound quality between RAX and WMA. I'm not crazy about WMA especially from Rhapsody because the bitrate is only 160. The 192s from Urge sound much better. I understand the RAX files are only 128 AAC but I've heard that AAC is much better than WMA. Oh well, it's still great that the other Rhapsody stuff works. I do wish that you could limit a channel to a specific size or time length.

Hmm, the very age-old question concerning formating...

In fact, when I updated my clix1 few days ago I forgot to format it afterward, than all my album art were messed up. Than I formated the player and everything works fine now.

"I aimed the gun at my foot and pulled the trigger, but it did not go off."

We never know when there is a database change and when there isn't so the safest thing to do is to always act as if there was. The problems you can encounter can be subtle or manifest and in the most extreme cases you can brick your player (I've seen it more then once). My advice is "Put the gun down son, it ain't worth it."

You should be able to listen to them inside Rhapsody, just not on the clix itself. If you download the RAX version and then transfer it I believe they will just transcode. I don't know enough about the Rhapsody player to tell you how to do this, but I'm sure it's in the help docs or at least on their forums.

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It is pitch black. You are likely to be eaten by a grue.

I purchased a 4gb Clix 2 today and have had nothing but headaches trying to get it to work with Rhapsody. Some songs sync but most don't. I've spent over 90 minutes on the phone with Rhapsody and Iriver support with nothing to show for it aside from frustration. In addition to the syncing problems, I also get a "USB Busy -- do not disconnect" screen on the Clix player that only goes away when I reset it. It's ridiculous. The only reason I purchased this unit was because Iriver told me it was fully compaitble with Rhapsody. I am somewhat technically savvy, but if I didn't know anything about computers, I would be even more pissed off than I am. This thing should work well out of the box. It doesn't, and neither Rhapsody nor Iriver support is well prepared to make it work.

I had trouble with Rhapsody until I reloaded my PC from scratch. I don't know if that is an option for you. Also, I can't run Rhapsody and Urge at the same time. I have to uninstall Urge in order for Rhapsody to work which is OK with me ever since I got Rhapsody channels to work with my clix.

First, you should do a search in the forum regarding issue / solution about Rhapsody before posting (if you did, that's good). To work with Rhapsody, you need to load in the Rhapsody compatible firmware (v1.11), which I assume you haven't done so. Please find your answer in the FAQ and the firmware forum.

Second, I don't know who told you that clix2 is currently fully compatible with Rhapsody, but this isn't fully correct. The Rhapsody firmware is still beta at this moment and yet to publicly announced, but we have posted it in this thread (and others) and so far it is very promising (as reported back by our members). Also, there is a newer Rhapsody manager released on Rhapsody's forum (which can also be found on this thread), which also improves stability / compatibility. To update your firmware to the Rhapsody firmware, please refer to the FAQ (regarding firmware update).

-- Iriver told me Clix 2 was Rhapsody compatible. I wouldn't have bought the unit if they had told me otherwise.

-- As for 1.11 firmware, when I called Iriver, they said 1.10 is the latest firmware. I've seen 1.11 listed here but don't understand why it's here and not on Iriver. Could someone explain this to me? These forums seem to assume a lot of knowledge that the typical user doesn't have. Part of my point is that this should work well out of the box and shouldn't need workarounds that the typical person can't figure out easily.

Thanks!

For argument sake, it is Rhapsody compatible but you need to load in the right firmware (v1.11). Let just say some of those iriver customer service are reading their (assuming correct) answer from a book, while we actually know the answer from experience (...simple term: they think they are correct, but they are not).

There are two types of firmware for clix2: The original firmware which isn't compatible with Rhapsody (often crash it), and the (still in beta but so far no problem) Rhapsody firmware. The reason those CS 'think' the original firmware is compatible with Rhapsody is because 'theoretically' it should (but not in real life). The new Rhapsody firmware (v1.11) is suppose to fix the problem, but it haven't been officially released (probably due to agreement between iriver and Real Network for co-launching it). The other reason why those CS didn't know about the Rhapsody firmware v1.11 is simple: cause we know better. All iriver firmware are hosted on iriver Korea's server, we 'look' into their hosted file and found it before it is released (to the world and those CS). Yes, we are that 'geek'.

The sad fact is, we (as in regular posting members here) are likely to know more about clix2 than any customer service, and our news are likely to be updated much faster than their website.

Last but not least, we don't assume you'll know everything, but we do assume you have read our FAQ and search through all the relevant threads before posting, so we don't have to repeat what we just said two week ago every time someone ask an old question. In this case, I just sum up a few weeks of posting for you (which I hope I don't have to do again in next few weeks). A forum will be very difficult to run if resource is spent on repeatedly answering mostly answered question, therefore we (and most tech support forum will) ask members to find their answer first, than ask if unclear.

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