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Old 08-27-2007, 02:46 PM
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Windows does not recognize 4gb clix

I used to have a clix1 2gb and it worked perfectly fine even though I have a USB 1.1 port. I've recently traded it for a new clix1 4gb, however, and when I try to connect it to the computer it charges the clix but does not appear in 'My Computer', nor does a 'Found New Hardware' bubble come up.

I have looked at the FAQ - resetting and formatting did not work. Restarting the comp and using the 'Add Hardware' wizard in the Control Panel hasn't worked either. I'll try doing a Sytem Restore.

I'm using Windows XP, SP2.
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Old 08-27-2007, 03:00 PM
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Is it in MTP mode or UMS/MSC?
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Old 08-27-2007, 03:19 PM
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MTP. Isn't it always MTP for the first gen of clix?

I did a system restore but didn't work. Now I noticed when the player is on and I slide the hold button, it instantly shuts off and is resetted the next time it's turned on.
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Old 08-28-2007, 01:02 AM
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Quote:
Originally Posted by guardianxsoul View Post
MTP. Isn't it always MTP for the first gen of clix?

I did a system restore but didn't work. Now I noticed when the player is on and I slide the hold button, it instantly shuts off and is resetted the next time it's turned on.
Yes 1st gen is MTP.

Try updating the firmware on your player.
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Old 08-28-2007, 09:08 AM
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How would I do that though? The most recent firmware updater won't detect anything even though the clix is plugged in and charging, and I can't do a manual update since it doesn't appear in 'My Computer.'
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Old 08-28-2007, 10:25 PM
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It is time you try it on another PC.
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Old 08-28-2007, 11:07 PM
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If it doesn't show up try typing ' Z:\ ' in the address bar.
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Old 08-29-2007, 06:31 PM
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Did the same thing on another computer even through different USB ports, and 'Z:\' had no result either. I'm going to just RMA it, thanks for everyone's help =)
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