yeah i did, but he's not replying, i think it's the vacation thing. i just called iriveramerica today and they told me the purchase email confirmation should be good enough, just print it out and fax it to us. I'm assuming it's now all clear sailing, unless there's some sort of accept reject process they run when they look at your clix, which is probable. will they? i mean, my clix looks like it was just opened yesterday, except a few tiny tiny scratches on the pre-attached protection sticker.